AI & Intelligent Services 

The BroadPosta Trust Centre

Privacy | Security | AI governance | Verification | Legal policies. 

The BroadPosta Trust Centre is the official home of BroadPosta’s privacy, security, AI governance, verification and legal policies. It reflects our commitment to transparency, accountability and trust while helping users understand how BroadPosta protects information, develops intelligent technologies and

4. AI & Intelligent Services

Last Updated: July 2026

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BroadPosta AI & Intelligent Services Policy

Welcome to the BroadPosta AI & Intelligent Services Policy.

This Policy explains how BroadPosta develops, deploys and governs Artificial Intelligence (“AI”) and Intelligent Services across its global ecosystem.

BroadPosta believes Artificial Intelligence should enhance human capability, improve discovery, strengthen trust and create new opportunities while respecting privacy, transparency and human oversight.

This Policy applies to all current and future AI-powered services offered by BroadPosta unless a separate AI policy expressly applies.

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1. Our AI Philosophy

BroadPosta develops Artificial Intelligence to assist people—not replace them.

Our AI systems are designed to:

* Improve discovery.
* Enhance visibility.
* Strengthen verification.
* Support informed decision-making.
* Simplify complex tasks.
* Increase productivity.
* Expand access to opportunities.
* Improve customer experiences.

BroadPosta believes responsible AI should always remain aligned with human values, applicable laws and ethical business practices.

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2. AI Services

BroadPosta may provide AI-powered services including:

* Intelligent Discovery
* Growth Intelligence
* Profile AI Assistants
* AI Search
* AI Recommendations
* Customer Support Assistants
* Booking Assistants
* Business Intelligence
* Knowledge Assistants
* Reputation Insights
* Content Optimisation
* Search Optimisation
* Enterprise Intelligence
* API-based AI Services

New AI capabilities may be introduced as the BroadPosta ecosystem evolves.

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3. BroadPosta AI Assistants

BroadPosta AI Assistants may help users:

* Answer questions.
* Navigate the platform.
* Optimise profiles.
* Improve discoverability.
* Generate recommendations.
* Schedule appointments.
* Respond to enquiries.
* Support customer service.
* Assist business growth.
* Improve operational efficiency.

AI Assistants are intended to support—not replace—human judgement.

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4. Intelligent Discovery

BroadPosta uses intelligent technologies to improve how users discover:

* Businesses
* Professionals
* Organisations
* Products
* Services
* Opportunities
* Knowledge
* Communities
* Events
* Places

Recommendations may consider relevance, verification status, user preferences and other appropriate signals.

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5. AI Training and Improvement

BroadPosta continually improves its AI systems.

Where permitted by applicable law, interactions with AI services may be analysed to:

* Improve accuracy.
* Enhance safety.
* Detect abuse.
* Improve user experience.
* Develop new features.
* Increase system reliability.

BroadPosta takes reasonable measures to protect user privacy during these processes.

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6. Human Oversight

Artificial Intelligence does not replace human responsibility.

Users remain responsible for reviewing AI-generated information before making important decisions.

BroadPosta encourages users to exercise independent judgement, particularly in relation to legal, financial, medical, regulatory or safety-critical matters.

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7. Accuracy and Limitations

While BroadPosta strives for high-quality AI services, AI-generated outputs:

* May contain errors.
* May become outdated.
* May be incomplete.
* May not reflect every available source.
* Should not be regarded as professional advice.

BroadPosta continually improves its systems but cannot guarantee perfect accuracy.

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8. Responsible Use

Users agree not to use BroadPosta AI services to:

* Generate unlawful content.
* Commit fraud.
* Harass others.
* Spread misinformation.
* Infringe intellectual property.
* Circumvent security measures.
* Conduct malicious activities.
* Abuse automated systems.

BroadPosta may restrict access where misuse is detected.

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9. Privacy

BroadPosta designs AI services with privacy in mind.

AI services operate in conjunction with the BroadPosta Privacy Policy.

Personal information processed by AI services is handled in accordance with applicable data protection legislation and BroadPosta’s privacy commitments.

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10. Verification and Trust

Artificial Intelligence may support—but does not replace—BroadPosta’s verification processes.

Verification decisions may involve:

* Automated analysis.
* Human review.
* Supporting documentation.
* Independent validation.

BroadPosta may combine intelligent technologies with human oversight to improve trust and reliability.

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11. Security

BroadPosta implements appropriate administrative, organisational and technical safeguards to protect AI systems from:

* Unauthorised access.
* Abuse.
* Manipulation.
* Security threats.
* Fraudulent activity.

Security measures evolve continuously as technology develops.

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12. Fairness

BroadPosta is committed to developing AI systems that seek to minimise unfair bias and improve equitable access to opportunities.

AI systems are regularly reviewed and refined to improve fairness, transparency and overall performance.

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13. Transparency

Where appropriate, BroadPosta will identify AI-generated content, AI-assisted interactions or automated recommendations.

Users should understand when they are interacting with an AI-powered service.

BroadPosta is committed to maintaining transparency regarding the capabilities and limitations of its intelligent technologies.

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14. Future Technologies

BroadPosta continues to invest in emerging technologies.

Future intelligent services may include:

* Advanced AI Assistants.
* Voice-based AI.
* Visual AI.
* Predictive Intelligence.
* Enterprise Automation.
* Intelligent Verification.
* Personal Knowledge Assistants.
* Business Growth Advisors.
* API Intelligence Services.
* Cross-platform AI Integration.

These services will remain subject to BroadPosta’s commitment to responsible innovation.

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15. Changes to this Policy

BroadPosta may update this Policy to reflect:

* Technological advances.
* Regulatory developments.
* Platform enhancements.
* New AI capabilities.
* Security improvements.

The latest version will always be available within the BroadPosta Trust Centre.

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16. Contact Us

Questions regarding Artificial Intelligence or Intelligent Services may be directed to:

AI Governance Office
BroadPosta

Email: mail@broadposta.com

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17. Governing Law

This Policy shall be interpreted in accordance with applicable laws governing BroadPosta’s operations together with mandatory legislation relating to Artificial Intelligence, data protection and digital services within the jurisdictions in which BroadPosta operates.

Disclosure may only happen if mandated by valid court summons or verified institutional oversight directives.